Call centres have been relatively early adopters of gamification to motivate their employees. I would even say from my experience in my student days in technical support and subsequent coaching and training businesses, that some call centres already differentiated themselves in the positive by looking…
Tag: call centre gamification
Gamification stuff we love: Call centre gamification with Playlyfe
Gamification stuff we love: Call centre gamification with Playlyfe Our business partner and gamification platform provider Playlyfe has been working hard in the background to design some ready made solutions. One of the solutions is targeted at call centres and offering a sense of self-management…